The Republic of Tea pledges complete satisfaction, guaranteed. If you receive an item from The Republic of Tea that does not measure up to our high standards, we would like the opportunity to correct it.

Please contact us via email or phone within 30 days of receipt and we will correct the problem, replace the item or offer you a refund.

Email Citizen Services by Clicking Here
When emailing, please include your name, your order number, and any information that will help us address your concerns.

You may also call Citizen Services at 1-800-298-4832, Monday through Friday 8am - 5pm Central Time.