My daughter-in-law wants this for Christmas, even after having read the reviews of breakage. As luck would have it, the knob on the little teapot cover was broken when the set came. When I asked if I could have a replacement cover, the Republic of Tea sent one right away. Can't ask for better service than that.
Need a Ministry of Quality
There is a need for a Ministry of Quality at the Republic of Tea. The teapot showed up with loop on the back of the teapot broken off. Thank my Lord and Savior for super glue. I'll have to get some super glue to reattach the loop, then reattach the handle. The piece that was broken, had to have been broken before it even arrived at the republic. I say this because everything was packaged well, and no moving around in the basket. So I would say it was broke right from the manufacture. Not looking for a replacement, because I don't want the hassle. Just letting you know that it would have been nice not have to make repairs before use.
This set is really nice, but it arrived broken to me ! And the way it was in the box when I opened it led me to think it didn't broke during its journey. As I live in Europe, I can't send it back (too expensive) but I think you guys should be carefull with your sets. Thanks
Received shipment, when I opened it packing was great. However One tea cup and the teapot lid broken. Took a few days (due to Thanksgiving holiday) to get in touch with company rep, finally got in touch and was sent a whole new tea set--in perfect condition! Thank you.
Tea is my passion red hot
love white tea and green also
Prettiest Tea Set Ever
Simply the prettiest tea set ever, and the oval rattan basket is beautiful. A great addition to your tea sets and a beautiful gift.