Logging into or Creating an Account

  • To log into an account with The Republic of Tea, please visit the My Account page and enter your email. Once you enter your email you will be prompted to provide multi-factor authentication to further secure your account. This password-free method allows for quick and secure login to your account.  If no email is associated with a previous account, you will then be prompted to create a new account. 
  • When creating an account, you will become a member of our Prime Citizen Program and earn rewards with every purchase! Learn more about our Prime Citizen Program here.

If I have an existing account from republicoftea.com, will I have to create a new one?

  • If you have previously created an account on republicoftea.com, your past order history will be visible once you have logged in under the email associated to your previous account. Please note that you will be prompted to provide multi-factor authentication to further secure your new Shopify account. This password-free method allows for quick and secure login to your loyalty account.

Is an Account required?

  • No, it is not. However, when you create an account, you will become a member of our Prime Citizen Program and earn rewards with every purchase! Learn more about our Prime Citizen Program here.

Will my account information transfer?

  • Yes. If you have previously created an account on republicoftea.com, your past
    order history, saved addresses, Tea Leaf Reward balance and any subscriptions will be visible once you have logged in under the email associated to your previous account. Detailed loyalty activity will not be available prior to March 3, 2026; however, the rewards balance available will be up to date. Please note that you will be prompted to provide multi-factor authentication to further secure your new Shopify account. This password-free method allows for quick and secure login to your loyalty account.

Do I need to reset my password?

  • No. Once you enter your email you will be prompted to provide multi-factor
    authentication to further secure your account. This password-free method allows
    for quick and secure login to your account. If no email is associated with a
    previous account, you will then be prompted to create a new account.

What happens to my order history, loyalty points or subscriptions?

  • If you have previously created an account on republicoftea.com, your past order
    history, saved addresses, Tea Leaf Reward balance and any subscriptions will be visible once you have logged in under the email associated to your previous account. Detailed loyalty activity will not be available prior to March 3, 2026; however, the rewards balance available will be up to date. Please note that you will be prompted to provide multi-factor authentication to further secure your new Shopify account. This password-free method allows for quick and secure login to your loyalty account.

Will saved payment methods remain?

  • Saved payments will remain for all Sip by Sip Auto Ship subscriptions. Other saved payment information will need to be entered during your next checkout.

Who do I contact for help?